Spotlight on FPinfomart training
Posted by Jennifer Stein on February 23, 2010
One of the many hats I wear as Product Manager for FPinfomart is to manage our ongoing customer training program. By now we certainly hope you are aware of our regular FPinfomart training classes. We offer hands-on classroom training on a seasonal basis, monthly scheduled Virtual (Webex) classes, and a whole host of ad-hoc and customized training options.
We recently conducted a satisfaction survey of those who had participated in recent training sessions and would like to share some of the results with you here.
- 100% of attendees would recommend FPinfomart classroom training to a colleague.
- 100% of attendees of Virtual training rated the ease of following the instructor to be “Very Easy.”
- 100% of virtual training attendees would take virtual training again.
- 100% of respondents felt that their session(s) covered all material they expected to learn.
- 95% of respondents reported that they discovered features of FPinfomart that they were not previously aware of
- 95% of respondents are satisfied that they now know how to use the parts of FPinfomart covered in their session(s) to their full extent.
- 100% of respondents feel that the hour(s) they spent in training were a valuable investment of [their] time
- 90% of respondents believe that ALL FPinfomart users should take training.
As you can see from the results above, even those who think they know all there is about FPinfomart can benefit from a session with one of our outstanding trainers. As well, we have excellent participant satisfaction ratings for our Virtual option – so if you were hesitating to participate via Webex, please do consider joining us online.
We’re very proud of our training program and consistently receive positive feedback. We hope to see you in one of our classrooms – either in-person or virtually – very soon.
Our next Virtual Training sessions will be held on March 23 and 24th. However we also offer customized solutions, both virtually, and at your office (within the Toronto area).
For more details and registration information, please see our training schedule.
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