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Classroom Training dates for Winter 2012

Posted by Jennifer Stein on January 17, 2012

Three times each year we schedule hands-on, instructor-led FPinfomart training sessions in cities across Canada.  Our winter tour is fast approaching – please see the list of dates below.

We must meet minimum registration levels in order for these classes to proceed as scheduled, so if you would like to attend, please request registration as soon as possible.

  • Tuesday, February 7, 2012 – Vancouver
  • Thursday, February 9, 2012 – Calgary (cancelled)
  • Friday, February 10, 2012 – Edmonton
  • Monday, February 13, 2012 – Ottawa
  • Tuesday, February 14, 2012 – Toronto

The schedule for each city is as follows:

  • 8:45 – 9:00 a.m. – Coffee & introductions
  • 9:00 – 11:00 a.m. – Navigating Fpinfomart.ca (media monitoring overview)
  • 11:00 a.m. – 11:45 a.m. – Expert Archive News Searching on Fpinfomart.ca
  • 1:00 – 3:00 p.m. – FP Advisor Overview

You may attend whichever portion(s) of the day are of interest to you.

Training is free for any current FPinfomart subscriber, but you must register if you wish to attend.  Simply e-mail our training coordinator to reserve your spot today!

For more details on our training programs, please see our training information page.  Attendance at all classes earns credits in the FPinfomart Certified Training program.

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Start 2012 off right with FPinfomart Virtual Training

Posted by Jennifer Stein on January 11, 2012

Our next virtual training sessions have been scheduled, and online self-registration is now open.

  • Wednesday, January 25th, 2012, from 1:00 – 2:30 p.m. Eastern Time
  • Tuesday, February 21st, 2012, from 1:00 – 2:30 p.m. Eastern Time [REGISTER]

Our “Navigating FPinfomart” class includes a complete overview of site features and functions, including Latest News, Personal Profiles, Simple & Advanced Archives, productivity tools, and lots of tips and tricks to help you get the most from your subscription.  Whether you’re new to FPinfomart, or even an experienced user in need of a refresher or a tour of our most recent tools, there’s something for everyone in “Navigating FPinfomart.”

Virtual Training is conducted using WebEx.  We consistently get excellent feedback on our Virtual programs, with the vast majority of participants valuing the ability to join from their own desk and reduce “out of office” time.

If you wish to attend, please register online for the session of your choice, using the links above.  You’ll receive a confirmation e-mail with login instructions once your registration is confirmed (please allow one business day).

Participation in this upcoming class will earn credits in our FPinfomart Certified Training program.

We hope you’ll join us online for training this season!

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Virtual Training for October, 2011

Posted by Jennifer Stein on October 5, 2011

Our next virtual training session has been scheduled for Tuesday, October 18th, 2011.  The “Navigating FPinfomart” class will be held from 2:00 – 3:30 p.m. (Eastern Time).  New this month is self-registration for our online classes.

Our “Navigating FPinfomart” class includes a complete overview of site features and functions, including Latest News, Personal Profiles, Simple & Advanced Archives, productivity tools, and lots of tips and tricks to help you get the most from your subscription.  Whether you’re new to FPinfomart, or even an experienced user in need of a refresher or a tour of our most recent tools, there’s something for everyone in “Navigating FPinfomart.”

Virtual Training is conducted using WebEx.  If you wish to attend, please register online.  You’ll receive a confirmation e-mail with login instructions once your registration is confirmed.

Participation in this upcoming class will earn credits in our FPinfomart Certified Training program.

We hope you’ll join us on October 18th!

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Virtual Training for August 2011

Posted by Jennifer Stein on July 28, 2011

Our next virtual training session has been scheduled for Thursday, August 18th, 2011.  The “Navigating FPinfomart.ca” class will be held from 2:00 – 3:30 p.m. (Eastern Time).

For course description and registration details, please see our Training Schedule page.  Virtual Training is conducted using WebEx.

Participation in this upcoming class will earn credits in our FPinfomart Certified Training program.

We hope you’ll join us!

Please note:  We’re currently working on our in-class training schedule for this fall.  Watch this blog and our training page for details, to be published within the next week or so.

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Virtual Training scheduled for July 2011

Posted by Jennifer Stein on July 11, 2011

Our next virtual training session has been scheduled for Tuesday, July 19th.  The “Navigating FPinfomart.ca” class will be held from 1:00 – 2:30 p.m. (Eastern Time).

For course description and registration details, please see our Training Schedule page.  Virtual Training is conducted using WebEx.

Participation in this upcoming class will earn credits in our FPinfomart Certified Training program.

We hope you’ll join us!

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FPinfomart help documents library now available

Posted by Jennifer Stein on May 27, 2011

A libraryFPinfomart offers an extensive collection of help documents and tip sheets to assist you in using our tools to their fullest advantage.  We are pleased to now provide you with online access to a library of this content, containing the most up-to-date version of our help documentation.

These documents will be accessible from the Help Documents tab of this blog.

Need a help document not listed here?  Let us know – we’re always looking for suggestions on additions to our documentation.

Want more?  Visit our YouTube channel for video tutorials!

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FPinfomart Heartbeat Online Open House Dates

Posted by Jennifer Stein on May 13, 2011

Open House SignThose of you in attendance at our Breakfast Series the past two weeks heard me announce the dates for our upcoming online  Open House sessions.  We’ll be conducting a full product tour of the FPinfomart Heartbeat social media monitoring suite via WebEx, followed by ample time for Q&A.

If you haven’t had the opportunity to see this exciting product in-depth, or you’d like a refresher, I invite you to join us at the online session more convenient to your schedule.  Please click the Register link below for the date you prefer.  (Both sessions will cover the same content).

FPinfomart Heartbeat Online Open House

  • Tuesday, May 17th, 2011, 2:00 p.m. – 3:00 p.m. ET – [REGISTER]
  • Friday, May 27th, 2011, 11:30 a.m. – 12:30 p.m. ET – [REGISTER]

FPinfomart Heartbeat logo

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Back To Basics: Session 5 – Broadcast Monitoring on FPinfomart.ca

Posted by Jennifer Stein on April 14, 2011

back to basics

The fifth entry in our Back to Basics series is on the topic of Broadcast Monitoring on FPinfomart.  We monitor 82 Canadian TV channels and 50 Canadian radio stations, with the ability to retrieve broadcast content online within 30 minutes of air time.  This presentation focuses on what’s available and some details about our service.

Broadcast Monitoring on FPinfomart.ca [PDF]

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New Classroom training dates set for May 2011

Posted by Jennifer Stein on April 8, 2011

We hope to see you at one of our upcoming hands-on classroom training sessions.  They’re always free for current subscribers, and consistently get great feedback from participants.

Our next classroom training sessions will be held in May.  Classes fill up fast – secure your seat today!

  • Edmonton:  Monday, May 16, 2011
  • Calgary:  Tuesday, May 17, 2011
  • Vancouver:  Thursday, May 19, 2011
  • Toronto:  Wednesday, May 25, 2011
  • Ottawa:  Thursday, May 26, 2011

Details and Registration information.

Are you joining us for our FPinfomart Breakfast event coming in early May?  Consider registering for these classes as well – we’ve deliberately scheduled them as a follow-up to our breakfast so you’ll have an opportunity to learn more about the features and functions we’ll present there!

Posted in Training | Tagged: | 1 Comment »

Flashback Week: Look before you leap: Understanding Social Media [A self-guided course]

Posted by Jennifer Stein on March 10, 2011

I’m away this week, so I thought I’d take the opportunity to repost some of my favourite entries from the Archives of this blog. This post originally ran on May 10, 2010, however the Look Before You Leap series ran throughout the remainder of 2010..

We recently announced the launch of our new Social Media Monitoring platform, FPinfomart Heartbeat.

The social media universe is new territory for a lot of people, and even those with years of experience monitoring the traditional media may find themselves with a lot of questions. Before you can fully understand the implications of the social conversation and the value of monitoring and engaging in these new media it it is imperative that you understand the concepts behind social media monitoring – specifically, how the content is created, distributed, and used in the business world.

To help you in this endeavor, we’ll be posting a series of informational entries, each containing reading material, comprehension questions, and exercises for you to perform in the real social media world. For our customers who have access to our free trial of the FPinfomart Heartbeat platform, you’ll have the extra benefit of being able to test-drive how your findings are reflected in the monitoring of social media.

We hope you’ll follow our self-guided course to get up to speed on social media. At the end, we’re confident you’ll truly understand the benefits – and perhaps even necessity – of monitoring Social Media.

Look for the first installment of the “Look before you leap” series tomorrow. All items in this series will be filed in the “Look Before You Leap” category, which you can access using the Categories drop-down on the left side of this blog. Alternatively, subscribe to this blog by e-mail or by RSS – see the left-side navigation menu for instructions.

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