Posts Tagged ‘changes’

A year in review – what changed on FPinfomart in 2011

Posted by Jennifer Stein on January 4, 2012

Happy New Year! Hope you had a chance for a little R&R over the holiday season. As we begin 2012, I just wanted to take a moment to round up the significant changes we’ve made to FPinfomart over the past year. We try to keep you updated as we roll these out in increments, but reviewing the list in one spot is a good way to ensure you’re using all the features and functions we added in 2011. I’ve added links for more information where applicable.

Published FP Bonds 2010 Edition – February 3, 2011
Published FP Dividends 2010 Edition – February 7, 2011
Added “hide empty folders” functionality for Newsletter Publisher - February 17, 2011
Converted to e-invoices March – 1, 2011
Launched 6 Windsor-Essex titles - March 18, 2011
Dashboard & Heads Up Display added – March 31, 2011
Toggle keyword highlighting in printer-friendly and document display – April 5, 2011
Export Folder metadata to Excel - April 5, 2011
Hover over a source title for more information – April 7, 2011
41 new community titles added – June 1, 2011
Launched FP500 2011 edition – June 21, 2011
Audience Reach and Ad Value for broadcast online – August 9, 2011
Added Forbes & The Guardian - August 26, 2011
Added “In Saved Folder” indicator - September 12, 2011
Updated exclusion filters logic – September 19, 2011
Completed the addition of full online content for Postmedia newspapers - September 27, 2011
“Avatars” display function launched – October 17, 2011
Canadian Press content loaded 2x per day (formerly once at 4 a.m.; now 8 a.m. & p.m.) – October 25, 2011
SMG social media consulting partnership announced - October 25, 2011
Media Contacts module launched – November 1, 2011
Personal Profile auto-checks & warnings implemented – November 1, 2011
Added USA Today content – November 23, 2011
FP Markets 2012 published – December 7, 2011
Added 8 Manitoba weekly papers – December 8, 2011
Increased Saved Folder limit to 40 Folders – December 12, 2011

Questions about any of these? Want training? Contact our helpdesk, or check out our training schedule (new classes being added soon).

We’ve got a lot more planned for 2012 – follow us here, on Twitter, on Facebook, on LinkedIn, or on YouTube.

Posted in General | Tagged: admin, changes, interface | Comments Off

Saved Folder limit increased to 40

Posted by Jennifer Stein on December 12, 2011

Small changes can mean big conveniences for many of our users. In response to feedback, we’ve doubled the limit on number of Saved Folders each user can create on FPinfomart, from 20 to the new maximum of 40 Folders.

We hope this will better allow you to segment your media monitoring and research activities amongst the many varied categories you use.

Posted in Features | Tagged: changes, interface | Comments Off

Have you seen these error messages? New Personal Profile auto-checks

Posted by Jennifer Stein on November 18, 2011

Our customer service department is on a mission… to help you improve the results of your Personal Profiles! You may hear from one of our intrepid representatives over the coming weeks, offering assistance in getting better, more targeted, accurate, and relevant results in your Profiles.

However, there are three common mistakes users make when setting up Personal Profiles. We’ve recently implemented automatic checking for any Profiles set up with the following problems:

Have you seen one of these error messages in your Personal Profile Results Summary? Click EDIT next to the Profile title to rectify the problem.

A Personal Profile without a title

This isn’t a major problem and won’t actually affect search results. But if you’re monitoring several topics and have multiple Personal Profiles, the title offers you some insight into what type of results to expect under that header. And, Profiles arrange themselves on the Results Summary page in alphabetical order by title.

Pro Tip: Want your Profiles in an order that’s NOT alphabetical? Place a number representing the desired sort order in front of the title. Numbers sort before letters, so you could have a Profile Summary that looks like this:

Zucchini
Tomatoes
Apples
Canteloupe
Kiwi

A Personal Profile without search terms

Some users don’t realize that the title of a Profile isn’t actually the box in which to enter search terms. So we do occasionally see Profiles set up with a title, but all search terms are left blank. No search terms means no results! For help with selecting and formatting keywords for Personal Profiles, please see our help document.

A Personal Profile without sources to search

Even if you’ve titled your Profile and carefully selected keywords to monitor, it is possible to accidentally select “none” to both the News and Blog sections of the source selection screen. Our last auto-check is for any Profiles that have been set up to monitor no sources. You’ll want to click “Edit” next to the Profile title and ensure you’re monitoring at least one source.

If you’d like advice on setting up or modifying your Profiles, you don’t have to wait for us to contact you – our Customer Service team offers great advice and is reachable by e-mail, or at 1-800-661-7678. Or, as they say, “teach a man to fish” – let our Training team show you tips and tricks that will have you creating expert Personal Profiles in no time!

Posted in General, Tips | Tagged: admin, changes, interface, Tips | Comments Off

Exclusion Filters Logic Updated

Posted by Jennifer Stein on September 20, 2011

When setting up (or editing) a Personal Profile, you’ll likely have noticed a list of “Exclusion Filters” available to you. This series of checkboxes allows you to refine your results by excluding specific types of content. These are preset “Not” clauses that we run for you behind the scenes.

The Exclusion Filters typically involve excluding content where certain words match in any of the Section, Title (headline), or the Story Type (“stotype”) fields of any document. This can be challenging when papers use unusual nomenclature for section names, or if the Story Type field is not provided by certain publications. We’ve recently identified some additional patterns to add to our filter logic which should make these work more precisely.

These exclusion filters are shown on the Edit Profile page.

Ever wondered what was REALLY being excluded when you checked those boxes? Here is the exact logic we are using for each of the exclusion filters, complete with the updates we’ve added this week.

Editorials

section:(“COMMENT” or “INSIGHT” or “VOICES” or “EDITORIAL*” or “OP-ED” or “OPINION” or “LETTER*” ) or stotype:(“OP-ED” or “OPINION” or “LETTER*” )

Letters to the Editor

section:”LETTER*” or stotype:”LETTER*”

Sports

section:”SPORT*”

Arts, Life, Homes, Food, Autos

section:(“ARTS” or “ENTERTAINMENT” or equals(“GO”) or “MOVIE” or “MOVIES” or “CINEMA” or “FILM” or “GLOBE REVIEW” or “TV” or “TELEVISION”

or “LIFE” or equals(“LIVING”)

or “HOME” or “HOMES” or “REAL ESTATE” or “CONDO*”

or “FOOD”

or “WHEELS” or “MEGAWHEELS” or “DRIVING” or “DRIVE” or “AUTOS” )

News Briefs

stotype:”BRIEF*” or stotype:”TEASER” or column:”BRIEF*”

or title:(“INDEX” and “ADVISORIES”) or section:”ADVISORY” or title:”GENERAL BRIEFS”

Stock Market Summaries

lead:(“STOCK SYMBOL*”) or title:”STOCK MARKET SUMMAR*” or title:”MOST ACTIVE STOCKS”

Caption Only

title:(“WILD ART” or “CAPTION ONLY”) or length:”0″

CP Wire in papers

source:(“CANADIAN PRESS” or “CP”) or byline:(“CANADIAN PRESS” or “CP”)

Obituaries

section:(“OBITUARY” or “OBITUARIES” or “OBITS” ) or title:(“OBITUARY” or “OBITUARIES” or “OBITS” or “DEATH NOTICES” ) or stotype:(“OBITUARY”)

Posted in General | Tagged: changes, interface | Comments Off

Chargeable broadcast clicks now more clearly identified in results

Posted by Jennifer Stein on May 26, 2011

With the increase in popularity of our Broadcast Monitoring services, many of our customers are in the novel situation of having an “all you can eat” subscription for the news portions of FPinfomart but paying transactionally for the broadcast (TV and/or radio) content they consume through our service. We understand that this can be confusing, especially to newer users who may not be aware that some clicks are “free” while others result in a charge.

While we do display a warning the FIRST time you click a broadcast item, the “broadcast notice” is not repeated after you’ve accepted acknowledgement of the notice.

To assist you in understanding when or if clicking on a broadcast hit will result in a charge, we are now displaying a dollar symbol ($) to the right of any program title which would result in a transactional charge upon opening this item.

The dollar symbol will only display next to those items transactionally chargeable for YOUR subscription, and ONLY:

If you are a “Special Edition” subscriber
On “peek” results throughout the FPinfomart.ca site
In items in summary-format e-mail Alerts

The dollar symbol will NOT be displayed:

For “Infomart Web” subscribers (because all content clicks on Infomart Web are transactionally charged)
In Newsletters
In RSS feeds or HTML Homepages (Intranet Toolkit)

We hope that the addition of this indicator will assist you in reducing “accidental” clicks on chargeable content.

Posted in Broadcast, General | Tagged: changes, interface, radio, TV | Comments Off

A year in review – what changed on FPinfomart in 2010

Posted by Jennifer Stein on January 4, 2011

Happy New Year! Hope you had a chance for a little R&R over the holiday season. As we begin 2011, I just wanted to take a moment to round up the significant changes we’ve made to FPinfomart over the past year. We try to keep you updated as we roll these out in increments, but reviewing the list in one spot is a good way to ensure you’re using all the features and functions we added in 2010. I’ve added links for more information where applicable.

Simplified TV navigation – January 1, 2010

Added monitoring of CPAC channel - January 4, 2010

Added Canadian Who’s Who database – January 18, 2010

Broadcast content integrated into all search results (formerly required separate searching) – January 25, 2010

Media Navigator and Region Navigators launched - January 25, 2010 (For more information on Navigators, click here).

Import external content to Folders (bookmarklet) - January 25, 2010

FPbonds book published – February 5, 2010

FPdividends book published - February 19, 2010

Newsletter Publisher enhancements: sort article order; include full text – April 27, 2010

Launched FPinfomart Heartbeat social media monitoring - May 5, 2010

Launched new Radio monitoring service – 24/7 monitoring of 50 Canadian radio stations with near-real-time self-service access to transcripts and clips - June 1, 2010

FPinfomart Certified Training program started - July 6, 2010 (Over 100 users certified and counting!)

Enhancements to search in Corporate Surveys – July 20, 2010

FP Corporate Connection 2010 published – August 31, 2010

Customer Idea Exchange launched – October 5, 2010

Expanded Directory of Directors searchable universe – October 5, 2010

Dictionary to correct common radio mistranscriptions - October 8, 2010

Added Fixed Income to FP Advisor – November 1, 2010

FP Markets 2011 published – December 6, 2010

Added the Automated Newsletter Publisher – December 15, 2010

Questions about any of these? Want training? Contact our helpdesk, or check out our training schedule (new classes being added soon).

We’ve got a lot more planned for 2011 – follow us here, on Twitter, on Facebook, on LinkedIn, or on YouTube – and help us prioritize our projects on the Idea Exchange!

Posted in General | Tagged: admin, changes, interface | 1 Comment »

Posted by Jennifer Stein on November 29, 2010

The Canadian Broadcasters Rights Agency (CBRA) is a Federal organization associated with the Copyright Board. The CBRA collects and distributes copyright revenue generated by the resale of content owned by member broadcasters. It is the agency which allows us to provide our Broadcast Monitoring services (TV and Radio) to you.

Their mandate, according to the Copyright Board of Canada:

The Canadian Broadcasters Rights Agency (CBRA) claims royalties for programming and excerpts of programming owned by commercial radio and television stations and networks in Canada, including CTV, TVA and Quatre-Saisons networks and their affiliates, the Global Television Network, independent television stations and the privately-owned affiliates of the Canadian Broadcasting Corporation (CBC) and Société Radio-Canada (SRC).

The Tariff governing the terms of the CBRA is reviewed periodically, and a new version is set to be implemented as of January 1, 2011. The only change impacting our customers in the new Tariff is that the royalty charged for CBRA member content is increasing from its current rate of 10% to a new rate of 14%.

These charges are collected by FPinfomart and are remitted directly to the CBRA, who then distribute the royalty to the content owners on your behalf. You will find these charges clearly marked on your FPinfomart invoice.

If you’re interested in browsing the full terms of the CBRA Tariff, you can view an online copy at the Canada Gazette. You may find many answers here to your questions about broadcast copyright rules and regulations!

Please note that the copyright fee for CBC content will remain at its current rate of 14%.

Posted in Broadcast | Tagged: admin, changes, radio, TV | Comments Off

Changes coming soon to Managed Profiles

Posted by Jennifer Stein on October 20, 2010

If you are a Managed Profiles subscriber (or if you use our Current Events or Industry News functions, which run on the same platform), you may have noticed that these pages don’t look quite the same as the rest of FPinfomart.ca. That is because they are still running on our previous platform.

We have completed the steps necessary to convert these results sets over to our FAST platform. Once we launch these changes (early next week), you’ll notice a few exciting differences:

Results in the same single-column format you see throughout the site
Navigators available for results sets (date, media, entities)
Keyword highlighting in results lists and full text articles
Faster, more frequent content updates

This is how Current Events look today.

This is how Current Events (and Managed Profiles and Industry News) will look after the changes. Note the highlighted keywords, the single-column results set, and the availability of the Navigators down the right side of the screen.

We hope that you’ll find this new updated functionality will enhance your experience with the Managed Profiles, Industry News, and Current Events modules.

Don’t yet subscribe but curious about Managed Profiles?

Managed Profiles are the optimum solution for precise, targeted access to strategic news and business intelligence. Our information specialists consult with you every step of the way to design a customized application matching your organization’s needs and business environment. Includes dependable, same-day delivery via Special Edition, of Canadian and International news, combined with a sophisticated “human-engineered keyword filter” which ensures you get only the stories you need. High-level search engines seek out, clip, organize, and deliver only those daily news items matching your profiles. Copyright compliance included, for legal internal redistribution (and peace of mind!) Perfect for disseminating mission-critical daily news to the corporate “need-to-know” audience.

For pricing details on this premium service, please consult your sales representative.

Posted in Announcements | Tagged: changes, interface | Comments Off

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