Posted by Jennifer Stein on January 4, 2012
Happy New Year! Hope you had a chance for a little R&R over the holiday season. As we begin 2012, I just wanted to take a moment to round up the significant changes we’ve made to FPinfomart over the past year. We try to keep you updated as we roll these out in increments, but reviewing the list in one spot is a good way to ensure you’re using all the features and functions we added in 2011. I’ve added links for more information where applicable.
- Published FP Bonds 2010 Edition – February 3, 2011
- Published FP Dividends 2010 Edition – February 7, 2011
- Added “hide empty folders” functionality for Newsletter Publisher - February 17, 2011
- Converted to e-invoices March – 1, 2011
- Launched 6 Windsor-Essex titles - March 18, 2011
- Dashboard & Heads Up Display added – March 31, 2011
- Toggle keyword highlighting in printer-friendly and document display – April 5, 2011
- Export Folder metadata to Excel - April 5, 2011
- Hover over a source title for more information – April 7, 2011
- 41 new community titles added – June 1, 2011
- Launched FP500 2011 edition – June 21, 2011
- Audience Reach and Ad Value for broadcast online – August 9, 2011
- Added Forbes & The Guardian - August 26, 2011
- Added “In Saved Folder” indicator - September 12, 2011
- Updated exclusion filters logic – September 19, 2011
- Completed the addition of full online content for Postmedia newspapers - September 27, 2011
- “Avatars” display function launched – October 17, 2011
- Canadian Press content loaded 2x per day (formerly once at 4 a.m.; now 8 a.m. & p.m.) – October 25, 2011
- SMG social media consulting partnership announced - October 25, 2011
- Media Contacts module launched – November 1, 2011
- Personal Profile auto-checks & warnings implemented – November 1, 2011
- Added USA Today content – November 23, 2011
- FP Markets 2012 published – December 7, 2011
- Added 8 Manitoba weekly papers – December 8, 2011
- Increased Saved Folder limit to 40 Folders – December 12, 2011
Questions about any of these? Want training? Contact our helpdesk, or check out our training schedule (new classes being added soon).
We’ve got a lot more planned for 2012 – follow us here, on Twitter, on Facebook, on LinkedIn, or on YouTube.
Posted in General | Tagged: admin, changes, interface | Comments Off
Posted by Jennifer Stein on December 12, 2011
Small changes can mean big conveniences for many of our users. In response to feedback, we’ve doubled the limit on number of Saved Folders each user can create on FPinfomart, from 20 to the new maximum of 40 Folders.
We hope this will better allow you to segment your media monitoring and research activities amongst the many varied categories you use.
Posted in Features | Tagged: changes, interface | Comments Off
Posted by Jennifer Stein on November 18, 2011
Our customer service department is on a mission… to help you improve the results of your Personal Profiles! You may hear from one of our intrepid representatives over the coming weeks, offering assistance in getting better, more targeted, accurate, and relevant results in your Profiles.
However, there are three common mistakes users make when setting up Personal Profiles. We’ve recently implemented automatic checking for any Profiles set up with the following problems:
Have you seen one of these error messages in your Personal Profile Results Summary? Click EDIT next to the Profile title to rectify the problem.
A Personal Profile without a title
This isn’t a major problem and won’t actually affect search results. But if you’re monitoring several topics and have multiple Personal Profiles, the title offers you some insight into what type of results to expect under that header. And, Profiles arrange themselves on the Results Summary page in alphabetical order by title.
Pro Tip: Want your Profiles in an order that’s NOT alphabetical? Place a number representing the desired sort order in front of the title. Numbers sort before letters, so you could have a Profile Summary that looks like this:
A Personal Profile without search terms
Some users don’t realize that the title of a Profile isn’t actually the box in which to enter search terms. So we do occasionally see Profiles set up with a title, but all search terms are left blank. No search terms means no results! For help with selecting and formatting keywords for Personal Profiles, please see our help document.
A Personal Profile without sources to search
Even if you’ve titled your Profile and carefully selected keywords to monitor, it is possible to accidentally select “none” to both the News and Blog sections of the source selection screen. Our last auto-check is for any Profiles that have been set up to monitor no sources. You’ll want to click “Edit” next to the Profile title and ensure you’re monitoring at least one source.
If you’d like advice on setting up or modifying your Profiles, you don’t have to wait for us to contact you – our Customer Service team offers great advice and is reachable by e-mail, or at 1-800-661-7678. Or, as they say, “teach a man to fish” – let our Training team show you tips and tricks that will have you creating expert Personal Profiles in no time!
Posted in General, Tips | Tagged: admin, changes, interface, Tips | Comments Off
Posted by Jennifer Stein on September 20, 2011
When setting up (or editing) a Personal Profile, you’ll likely have noticed a list of “Exclusion Filters” available to you. This series of checkboxes allows you to refine your results by excluding specific types of content. These are preset “Not” clauses that we run for you behind the scenes.
The Exclusion Filters typically involve excluding content where certain words match in any of the Section, Title (headline), or the Story Type (“stotype”) fields of any document. This can be challenging when papers use unusual nomenclature for section names, or if the Story Type field is not provided by certain publications. We’ve recently identified some additional patterns to add to our filter logic which should make these work more precisely.
These exclusion filters are shown on the Edit Profile page.
Ever wondered what was REALLY being excluded when you checked those boxes? Here is the exact logic we are using for each of the exclusion filters, complete with the updates we’ve added this week.
section:(“COMMENT” or “INSIGHT” or “VOICES” or “EDITORIAL*” or “OP-ED” or “OPINION” or “LETTER*” ) or stotype:(“OP-ED” or “OPINION” or “LETTER*” )
Letters to the Editor
section:”LETTER*” or stotype:”LETTER*”
Arts, Life, Homes, Food, Autos
section:(“ARTS” or “ENTERTAINMENT” or equals(“GO”) or “MOVIE” or “MOVIES” or “CINEMA” or “FILM” or “GLOBE REVIEW” or “TV” or “TELEVISION”
or “LIFE” or equals(“LIVING”)
or “HOME” or “HOMES” or “REAL ESTATE” or “CONDO*”
or “WHEELS” or “MEGAWHEELS” or “DRIVING” or “DRIVE” or “AUTOS” )
stotype:”BRIEF*” or stotype:”TEASER” or column:”BRIEF*”
or title:(“INDEX” and “ADVISORIES”) or section:”ADVISORY” or title:”GENERAL BRIEFS”
Stock Market Summaries
lead:(“STOCK SYMBOL*”) or title:”STOCK MARKET SUMMAR*” or title:”MOST ACTIVE STOCKS”
title:(“WILD ART” or “CAPTION ONLY”) or length:”0″
CP Wire in papers
source:(“CANADIAN PRESS” or “CP”) or byline:(“CANADIAN PRESS” or “CP”)
section:(“OBITUARY” or “OBITUARIES” or “OBITS” ) or title:(“OBITUARY” or “OBITUARIES” or “OBITS” or “DEATH NOTICES” ) or stotype:(“OBITUARY”)
Posted in General | Tagged: changes, interface | Comments Off
Posted by Jennifer Stein on May 26, 2011
With the increase in popularity of our Broadcast Monitoring services, many of our customers are in the novel situation of having an “all you can eat” subscription for the news portions of FPinfomart but paying transactionally for the broadcast (TV and/or radio) content they consume through our service. We understand that this can be confusing, especially to newer users who may not be aware that some clicks are “free” while others result in a charge.
While we do display a warning the FIRST time you click a broadcast item, the “broadcast notice” is not repeated after you’ve accepted acknowledgement of the notice.
To assist you in understanding when or if clicking on a broadcast hit will result in a charge, we are now displaying a dollar symbol ($) to the right of any program title which would result in a transactional charge upon opening this item.
The dollar symbol will only display next to those items transactionally chargeable for YOUR subscription, and ONLY:
- If you are a “Special Edition” subscriber
- On “peek” results throughout the FPinfomart.ca site
- In items in summary-format e-mail Alerts
The dollar symbol will NOT be displayed:
- For “Infomart Web” subscribers (because all content clicks on Infomart Web are transactionally charged)
- In Newsletters
- In RSS feeds or HTML Homepages (Intranet Toolkit)
We hope that the addition of this indicator will assist you in reducing “accidental” clicks on chargeable content.
Posted in Broadcast, General | Tagged: changes, interface, radio, TV | Comments Off
Posted by Jennifer Stein on January 4, 2011
Happy New Year! Hope you had a chance for a little R&R over the holiday season. As we begin 2011, I just wanted to take a moment to round up the significant changes we’ve made to FPinfomart over the past year. We try to keep you updated as we roll these out in increments, but reviewing the list in one spot is a good way to ensure you’re using all the features and functions we added in 2010. I’ve added links for more information where applicable.
- Added monitoring of CPAC channel - January 4, 2010
- Launched new Radio monitoring service – 24/7 monitoring of 50 Canadian radio stations with near-real-time self-service access to transcripts and clips - June 1, 2010
Questions about any of these? Want training? Contact our helpdesk, or check out our training schedule (new classes being added soon).
We’ve got a lot more planned for 2011 – follow us here, on Twitter, on Facebook, on LinkedIn, or on YouTube – and help us prioritize our projects on the Idea Exchange!
Posted in General | Tagged: admin, changes, interface | 1 Comment »
Posted by Jennifer Stein on November 29, 2010
The Canadian Broadcasters Rights Agency (CBRA) is a Federal organization associated with the Copyright Board. The CBRA collects and distributes copyright revenue generated by the resale of content owned by member broadcasters. It is the agency which allows us to provide our Broadcast Monitoring services (TV and Radio) to you.
Their mandate, according to the Copyright Board of Canada:
The Canadian Broadcasters Rights Agency (CBRA) claims royalties for programming and excerpts of programming owned by commercial radio and television stations and networks in Canada, including CTV, TVA and Quatre-Saisons networks and their affiliates, the Global Television Network, independent television stations and the privately-owned affiliates of the Canadian Broadcasting Corporation (CBC) and Société Radio-Canada (SRC).
The Tariff governing the terms of the CBRA is reviewed periodically, and a new version is set to be implemented as of January 1, 2011. The only change impacting our customers in the new Tariff is that the royalty charged for CBRA member content is increasing from its current rate of 10% to a new rate of 14%.
These charges are collected by FPinfomart and are remitted directly to the CBRA, who then distribute the royalty to the content owners on your behalf. You will find these charges clearly marked on your FPinfomart invoice.
If you’re interested in browsing the full terms of the CBRA Tariff, you can view an online copy at the Canada Gazette. You may find many answers here to your questions about broadcast copyright rules and regulations!
Please note that the copyright fee for CBC content will remain at its current rate of 14%.
Posted in Broadcast | Tagged: admin, changes, radio, TV | Comments Off
Posted by Jennifer Stein on October 20, 2010
If you are a Managed Profiles subscriber (or if you use our Current Events or Industry News functions, which run on the same platform), you may have noticed that these pages don’t look quite the same as the rest of FPinfomart.ca. That is because they are still running on our previous platform.
We have completed the steps necessary to convert these results sets over to our FAST platform. Once we launch these changes (early next week), you’ll notice a few exciting differences:
- Results in the same single-column format you see throughout the site
- Navigators available for results sets (date, media, entities)
- Keyword highlighting in results lists and full text articles
- Faster, more frequent content updates
This is how Current Events look today.
This is how Current Events (and Managed Profiles and Industry News) will look after the changes. Note the highlighted keywords, the single-column results set, and the availability of the Navigators down the right side of the screen.
We hope that you’ll find this new updated functionality will enhance your experience with the Managed Profiles, Industry News, and Current Events modules.
Don’t yet subscribe but curious about Managed Profiles?
Managed Profiles are the optimum solution for precise, targeted access to strategic news and business intelligence. Our information specialists consult with you every step of the way to design a customized application matching your organization’s needs and business environment. Includes dependable, same-day delivery via Special Edition, of Canadian and International news, combined with a sophisticated “human-engineered keyword filter” which ensures you get only the stories you need. High-level search engines seek out, clip, organize, and deliver only those daily news items matching your profiles. Copyright compliance included, for legal internal redistribution (and peace of mind!) Perfect for disseminating mission-critical daily news to the corporate “need-to-know” audience.
For pricing details on this premium service, please consult your sales representative.
Posted in Announcements | Tagged: changes, interface | Comments Off